DISPUTE PREP
What documents support a credit dispute?
Useful evidence connects the specific item on your report to reliable records showing what the information should say.
Start with the report
Include a copy of the relevant report page and clearly mark each disputed item. Note the report confirmation number and account number when available.
Match evidence to the error
Choose records that directly address your claim.
- Account statements showing the correct balance or status
- Bank records or receipts showing when a payment was made
- Letters confirming an account was closed, transferred, or corrected
- Identity documents when the report belongs to someone else
- An FTC identity theft report when fraud is involved
Send copies, not originals
Keep the original documents and a complete copy of the dispute packet. Redact information that is not needed, while leaving enough detail to identify you and investigate the account.
Make it easy to review
Use a numbered list when disputing several items. For each item, state what is wrong, why it is wrong, what correction you want, and which document supports the request.
Primary references: Consumer Financial Protection Bureau credit report resources and Federal Trade Commission consumer credit guidance.
CFPB credit resources ↗ · FTC consumer protection ↗ · IdentityTheft.gov ↗